• Lasso1971@thelemmy.club
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        1 year ago

        I got my grandma a chromebox for easy updates and minimal tech support. I get a call from her probably once a month when a random tab she got to through Facebook puts her browser in full screen and says she has a windows virus. Sometimes she calls them but is smart enough to not give a credit card. Every time she calls me all scared and asks “I don’t have Microsoft right?” lol

    • moon_matter@kbin.social
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      1 year ago

      Sometimes they can afford to not know because they have a relative who can manage the device for them. In which case they really wouldn’t be installing software on their own really.

      You would be surprised at how many people cannot even change the volume on their tablet.

      • SokathHisEyesOpen@lemmy.ml
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        1 year ago

        You would be surprised at how many people cannot even change the volume on their tablet.

        If that number is more than 0 then I would be very surprised. There are buttons on the side for volume and volume buttons have been standard on devices since at least the early 80’s.

        • LifeInMultipleChoice@lemmy.ml
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          1 year ago

          Had someone ask me why their phone didnt make noise or vibrate when they recieved calls the other day. They were pressing the volume down button with the unlock button to get the screen to turn on/off. So it would slowly mute the phone and take the vibrate off once muted.

          They would have benefited from the buttons not being less than half an inch away, and possibly on the opposite side. (Not sure what kind of phone it was, it was a cheaper device it seemed.)

      • theshatterstone54@feddit.uk
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        1 year ago

        This reminds me of that time where my mum entered the fastboot menu on her phone by mistake. She panicked and I just told her to restart, making sure she holds only the power button this time. It also reminds me of the first time I got into my first smart device (my Tablet’s) bootloader by mistake. I was 10, my parents had just bought me the tablet like a week ago and I was at my grandma’s so I understandably panicked a lot. But of course, no damage was done.

        • cygnus@lemmy.ca
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          1 year ago

          Conversely me, the first time I did this on my Galaxy S2: H A C K E R M A N

    • joucker29@lemmy.ml
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      1 year ago

      Yes. I have helped people install software over discord and they don’t know what a OS is.

      • Dave@lemmy.nz
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        1 year ago

        I think you mean a “Samsung”. Because like 50% of people using Android have no idea that they are.

        • jayrhacker@kbin.social
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          1 year ago

          I think you mean a “Pixel” because most Samsung customers only care that it’s “Not an iPhone”

          • Dave@lemmy.nz
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            1 year ago

            For the past decade or more, people have been asking me if my phone is “iPhone or Samsung”, USB micro/C are referred to as “Samsung charger”, and I’m pretty sure no one knows what a Pixel is, though that may just be because the big carriers don’t offer them where I live.

              • Dave@lemmy.nz
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                1 year ago

                Sure, but Samsung has a massive advertising budget, and that’s what is truely important. It means it’s what people know.

      • Faresh@lemmy.ml
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        1 year ago

        I wouldn’t say braindead. They just don’t care (because all they need a computer for is to read emails and use a text processor) or haven’t had the time to learn yet (every known fact must be learned for a first time at some point in your life, which means there is a time in your life where you don’t have that knowledge yet (ie. the time before you acquired that knowledge)).