Chargepoint is putting outrageous temporary hold charges on all charging stations. Probably some MBA fucking another business up.
Hi Person,
We’re writing to let you know about an important update to how payments are processed at ChargePoint stations.
As part of your use of ChargePoint services, a temporary hold charge of $50 for AC stations and $75 for DC stations will be placed on your payment method for each applicable charging session. Once the applicable charging session ends and the hold charge is removed, you will only be billed for the actual charging cost.
For more details, please see our FAQ: https://www.chargepoint.com/drivers/support.
Thank you, Team ChargePoint
This looks ok, so that the merchant can be certain of payment. If putting a hold has bad effects otherwise, then that’s the infuriating part
That’s fine in normal cases when holds get removed in a timely fashion. The problem is there aren’t any rules ensuring that’s the case. Companies can take 3-5 days to clear that hold, which could allow a low balance account to overdraft despite having enough money for all real charges.
These holds are becoming the new charge structuring scam by banks.
That’s fucked, but not really the fault of this company guarding against customers trying to not pay with virtual cards or whatnot