I don’t know anything about the drama but back in the day I was in DevOps and pretty much every engineering tool we had strongly urged us to run it on the RHEL family. Also it was kinda nice that there was a phone number to call when things were going to heck. Plus for some reason I could always get drivers to work faster on fedora, which might have been my knowledge base. Not sure

Also for a corporation a red hat license is pennies so for them just having official support is worth it.

For individuals I don’t think it really serves any use.