• Teal@lemmy.zip
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    8 hours ago

    Important details from the Reddit comment:

    Hi everyone,

    No, Proton did not knowingly block journalists’ email accounts. Our support for journalists and those working in the public interest has been demonstrated time and again through actions, not just words.

    In this case, we were alerted by a CERT that certain accounts were being misused by hackers in violation of Proton’s Terms of Service. This led to a cluster of accounts being disabled.

    Because of our zero-access architecture, we cannot see the content of accounts and therefore cannot always know when anti-abuse measures may inadvertently affect legitimate activism.

    Our team has reviewed these cases individually to determine if any can be restored. We have now reinstated 2 accounts, but there are other accounts we cannot reinstate due to clear ToS violations.

    Regarding Phrack’s claim on contacting our legal team 8 times: this is not true. We have only received two emails to our legal team inbox, last one on Sep 6 with a 48-hour deadline. This is unrealistic for a company the size of Proton, especially since the message was sent to our legal team inbox on a Saturday, rather than through the proper customer support channels.

    The situation has unfortunately been blown out of proportion without giving us a fair chance to respond to the initial outreach.

  • artiman@piefed.social
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    9 hours ago

    Is there any free alternative I just want it for sending feature requests to some websites and signing up accounts and asking for support via email I don’t use it much so I don’t want a paid one

    • livejamie@lemmy.zip
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      9 hours ago

      If you can pay $5/month I recommend Fastmail.

      Otherwise Disroot or Tuta are fine.

      • artiman@piefed.social
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        8 hours ago

        Can’t pay for anything because of Iran sanctions disconnecting our payment system from the rest of the world, I tried to sign up for disroot, but their pointless tutoring test rejected me for liking potato based foods when it asked me for one of my favorite foods

        • livejamie@lemmy.zip
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          5 hours ago

          That sucks. Are you able to pay in crypto? I know a lot of the privacy based services take that and other alternative forms of payment.

          • artiman@piefed.social
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            5 hours ago

            Yeah, we have exchanges here for crypto, I have a monero because I heard it’s the best for privacy

      • artiman@piefed.social
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        9 hours ago

        I don’t like the 6-month deletion policy and would also would prefer something with IMAP or SMTP so i can use thunderbird

          • artiman@piefed.social
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            5 hours ago

            I use anonaddy for everything so I can just change my recipient email, and I can’t pay for mailbox because of sanctions on my country Iran, mailbox doesn’t have support for crypto, so I can’t buy it

    • rozodru@piefed.social
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      8 hours ago

      self host? it’s not expensive and generally will be cheaper then paying $12+ a month with other places

      For example I’m in Canada and while I do have my own dedicated ubuntu server I also have a web hosting plan with a local company here. I pay $50 a year for a decent sized server to host my portfolio and various other websites as well as unlimited IMAP and/or SMTP emails. I just went with that. the domain was included with the price of everything. So now I have personal email account, a client facing email account, a general inquiry email account, and a bullshit spam/account verification email.

      • artiman@piefed.social
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        5 hours ago

        I heard in the self-hosting community in here that I shouldn’t host email if I don’t find a good provider I will take the last resort self-hosting, but I don’t know if port 25 can be opened in my ISP